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Latest Forum Posts
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MELBAND FAQ (Frequently Asked Questions)
Category: Main -> Problems
| Answer | | · I have not received my password This part of the system is automated and unfortunately currently quite old so there is not a lot of modern functionality at present until we update the whole site software and design. Some email providers are blocking our automated emails before they reach the sever. If you are not receiving your confirmation email, please check your Spam Filter/Firewall settings or talk to your systems administrator. In most cases this is a problem with Hotmail, Yahoo and People's Work email accounts. If you do not receive your email due to this problem your account will be reset after 24hours and you will have to re-register.
If you still cannot register or retrieve your password please email info@melband.com.au with your email address, username and password and we can manually register and activate your account or change your password. [ Back to Top ]
| | · It keeps telling me I am logged out although I logged in If you log in successfully but then the system tells you you are not logged in then you need to make sure you have "Cookies" enabled in your internet browser.
In IE6 go to "Tools > Internet Options > Privacy". I have mine set to Medium High and have no problems accessing any sites with passwords. [ Back to Top ]
| | · problem accessing "CHAT" If you are having problems accessing the Chat it is most likely you have a Virus Checker Program or Firewall blocking this part of the site. Our chat is very safe from viruses etc and there is no need for your program to be blocking the use of it. Check your virus checker or firewall settings to allow you to use the chat part of our site. [ Back to Top ]
| | · I have signed up and recieved a confirmation email but i still cant sign in Please make sure that you click on the link provided in the confirmation email to activate your account. [ Back to Top ]
| | · The site is out of proportion or looks funny PLEASE NOTE: This site is best viewed using Internet Explorer version 6 @ a screen resolution of 1024x768 or greater.
If you want everything to look nice we recommend these settings. Much deliberation went into choosing this screen resoltion, most of it has to do with the amount of content this site contains. If you want to change your screen resolution and don't know how here is an article to show you:
Click here
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| | · I am having a problem with my Private Messages - They are scrolling. You are most likely using the Netscape Broswer. Please use the lastest version of Internet Explorer or Opera. [ Back to Top ]
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